Popular Services

Request to change incorrect data within an Enclara application


This includes granting access to, revoking access from, and modifying access rights to Enclara IT resources.


Includes support for applications like Microsoft Office, Excel, Word, Outlook, Adobe, and other productivity tools.


Includes support for Enclara's pharmacy applications like E3/Mobile, Infinity, and Genesis.


Includes unlocking accounts, password resets, and other assistance with existing user accounts.


Includes DocuWare, Faxing Issue, ADS, Great Plains, Korbyt, Salesforce, Zetafax and other business-related accounts.


This provides installation of Enclara-approved software products such as Microsoft Office, Adobe Acrobat, Avaya Software, and any other tools that need to be installed on Windows.


Includes support for devices like laptops, desktops, mobile devices, and printers.


Enclara IT provides a comprehensive suite of solutions to support business operations such as Business Intelligence (BI) reporting and data services.


Includes Avaya phones (physical and soft), mobile devices, voicemail, 911 Inform, Verint and other Telecom services.


Request a new or upgraded device.


This service is to be used by Enclara leaders and managers whenever an associate who reports to them is approved for a Leave of Absence (LOA). This is to temporarily disable the associate’s access while they are on leave.


This service is to be used by Enclara leaders and managers when a new associate is hired. This should be submitted at least 7 days prior to Orientation to ensure all software, access, and other IT resources are configured.


Adding a new account to a system or for a new hire.


Request new software such as Microsoft Office, Adobe, and other Enclara-standard productivity tools.


This form is to be used to obtain a USB headset in support of the Avaya Workplace initiative. You will be presented with two options, a single ear and a double ear USB headset.


This service is to be used by Enclara leaders and managers to remove access from associates who are separating from Enclara.


Suggestions for improvements to our IT Service Management platform.