Includes Avaya phones (physical and soft), mobile devices, voicemail, 911 Inform, Verint and other Telecom services.
Before Submitting a Ticket:
Before submitting a support ticket, we kindly ask that you visit our page here to see if your question has already been answered. Our support resources are designed to help you resolve most common issues quickly and efficiently without waiting for a response.
Here's What you can find on the SharePoint pages:
User Guides
- Helpful guides for navigating the platform, using key features, and getting the most of your experience.
Log in Assistance
- Step-by-step instructions to help you log in properly, reset your password, and trouble shoot access issues.
Troubleshooting Tips
- Solutions for common technical issues and FAQs that may resolve your problem right away.
Still Need Help?
If you've reviewed the resources and still need assistance we're here to help. Please submit a support ticket and a member of our team will get back to you as soon as possible.
See additional details and FAQs such as:
- Why am I getting emails from 911 Inform?
- How do I transfer a call in CTI?
- Mutare Voice mail assistance