Service Catalog

Categories (12)

Access and Identity Management

Enclara is HITRUST certified. We treat customer data with the utmost care. All services for User Access are found here.

Comm/Collab & Bizapps

Enclara IT enables our business partners to communicate and collaborate effectively with tools such as Mobile Devices, VOIP, and file sharing.

Hardware & Software

Enclara IT provides procurement, licensing, and support for end user devices (i.e. laptops and tablets) and the software which they run (i.e. Microsoft Windows and Office).

Enterprise Applications

Enclara relies on enterprise level applications and websites to enable our associates and serve our customers. Enterprise applications include Enclara-specific solutions such as E3/E3 Mobile, Great Plains, and Infinity.

Data & Analytics

Enclara IT provides a comprehensive suite of solutions to support business operations such as Business Intelligence (BI) reporting and data services.

Remote Access & Network

Enclara IT provides the infrastructure, including data centers, wireless and wired network infrastructure to support business operations. Additionally, remote access solutions, like VPN, are provided to support associates in all locations.

Internal IT Escalation

Services Available Only to Internal Users

Support Services

This category contains shortcuts to all support services available.

Telecommunications

Includes support for Avaya phones (physical and soft), mobile devices, Mutare, 911Inform, Verint and other Telecommunication services.

Network Infrastructure

Services include System Administration, Network Administration, and Security Administration.